INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Visit our FAQ to get answers related to FantseyStore products, shipping, orders, warranty, returns and more.

Returns

We accept returns of items purchased from the FantseySore website within (30) days. Returned items must be unused, undamaged, not customized, and returned in their original packaging. To request for a return label, click here.

Warranty Claims

For damaged or defective items, you can request a refund or replacement. Please submit a claim form, and a member of our team will be in touch shortly. Click here to submit a warranty claim. 

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