Terms of service

Welcome to FantseyStore! By accessing or using our website (www.fantsey.store), you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site. If you do not agree to these terms, do not use our services.

1. Acceptance of Terms

By using the services provided by FantseyStore, you agree to be bound by these Terms of Service and our Privacy Policy, as well as any other rules, guidelines, or policies that may be posted on the site from time to time. These documents may be updated periodically, and any changes will be posted on this page with the updated effective date. Your continued use of the website after such changes constitutes your acceptance of the revised terms.

2. Eligibility

To use our website and services, you must:

• Be at least 18 years old, or the age of majority in your jurisdiction.
• Have the legal capacity to form a binding contract.
• Be a resident of a country where we provide services.

If you are under the age of 18 or do not meet these requirements, you are not permitted to use this site or purchase products from us.

3. Account Registration

To access certain features of our website, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information about yourself as prompted by the registration process.
• Maintain the security of your account by keeping your login credentials confidential.
• Accept responsibility for all activities that occur under your account.

If you believe that your account has been compromised, please contact us immediately.

4. Product Information and Availability

We strive to provide accurate and up-to-date product descriptions, pricing, and availability on our website. However, we do not guarantee the accuracy of product information, and prices may change without notice. We reserve the right to correct errors, inaccuracies, or omissions at any time.

Product availability is subject to change without notice. If an item you ordered is unavailable, we will notify you promptly and may offer you a substitute or a full refund.

5. Orders and Payment

When you place an order through FantseyStore, you are making an offer to purchase a product. All orders are subject to acceptance by us, and we reserve the right to reject or cancel orders for any reason, including but not limited to the unavailability of a product, errors in pricing or product descriptions, or suspected fraudulent activity.

We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. By placing an order, you agree to provide accurate and complete payment information.

6. Shipping and Delivery

We strive to process and ship orders as quickly as possible. Shipping costs and delivery times may vary based on your location and the shipping method chosen at checkout. Please note that delivery times are estimates, and we cannot guarantee exact delivery dates.

You are responsible for providing a valid and accurate shipping address. We are not liable for delays or issues caused by incorrect or incomplete addresses.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, we offer a return policy. Most items can be returned within 30 days of delivery, subject to certain conditions. Please review our Return Policy for more details on how to initiate a return and any exceptions that may apply.

Refunds will be issued to the original payment method, and shipping fees are non-refundable unless the return is due to our error or a defective product.

8. Intellectual Property

All content on FantseyStore, including text, images, logos, graphics, videos, and software, is the property of FantseyStore or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, distribute, or reproduce any content from this website without prior written consent.

9. User Conduct

By using our website, you agree not to engage in any conduct that:

• Violates any applicable laws, regulations, or third-party rights.
• Infringes upon the intellectual property rights of others.
• Impersonates any person or entity, or falsely represents your affiliation with any person or entity.
• Disrupts the operation of the website or interferes with other users’ ability to enjoy the site.
• Uploads or transmits harmful content, such as viruses or malware.

We reserve the right to suspend or terminate your access to the website if we determine that you have violated these terms.

10. Limitation of Liability

To the fullest extent permitted by law, FantseyStore shall not be liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits, data, or goodwill arising from your use of our website or products. We do not guarantee that the website will be error-free or uninterrupted, and we disclaim all warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.

11. Indemnification

You agree to indemnify and hold harmless FantseyStore, its affiliates, employees, agents, and partners from any claims, liabilities, damages, or expenses (including legal fees) arising out of or related to your use of the website, violation of these Terms of Service, or infringement of any rights of a third party.

12. Privacy Policy

Your use of FantseyStore is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

13. Changes to Terms of Service

We reserve the right to update, modify, or change these Terms of Service at any time. Any changes will be effective upon posting the revised terms on the website, and the “Effective Date” will be updated accordingly. It is your responsibility to review these terms periodically to stay informed of any updates. Your continued use of the website after any changes indicates your acceptance of the revised terms.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from or related to these terms shall be resolved in the competent courts of [Your Jurisdiction].

15. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

• Email: support@fantsey.store
• Phone:  (+852) 6551-8188
• Business Hours: Monday – Friday, 9:00 AM to 6:00 PM (HKT)
• Address: No.8a,Gordon Terrace,6A CARMEL ROAD,SOUTHERN DISTRICT,HONG KONG

By using FantseyStore, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for shopping with us!